India Phone cards

A few years ago, I voiced an interesting project for Kodak: a self-serve photo development kiosk where photographers could process their own film by simply walking up to a kiosk, installing their film, and controlling the processing of their photos in a very turnkey way. I was actually hired by a sound studio in Australia do voice the “North American-Sounding Female” version — the idea (especially in retrospect) became antiquated pretty fast with the advent of digital picture-taken making direct-to-film photography all but obsolete to all but a few hobbyists. Nevertheless, the project went forward, and with the studio being happy with the sound files and the invoice paid, I didn’t think too much about the project — the product hit the stores, and it promised to be a huge time-saving (and more private) way of having photos developed — however short-lived

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I’m (Apparently) Too Sexy for This IVR

After just releasing InGenius Connector for General Availability on Asterisk Exchange and unpacking from ITExpo , the InGenius team is packing their bags again to head West to attend the TEAM Polycom event next week in San Diego, CA. Located in the Applications Beyond Voice Pavilion, booth 504, InGenius will be revealing the InGenius Application Server for Spectralink Wireless Handsets .

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InGenius Application Server for SpectraLink Handsets

http://www.meebo.com Connect to all your favorite chat services from any pc, anywhere in the world (internet connection required) and all in a single browser window. Meebo lets users gather their friends on a single buddy list where they can talk and share content in real-time across different IM platforms, communities, and traditional social networks

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meebo

When I first started out as a voice talent, (OK, I’ll admit it: pre-internet) the extent of “savvy” marketing was mining the Yellow Pages, searching for local sound studios, talent agents, audio production houses and film production companies  to which to send your demo. Once those leads were pursued, that was pretty much the extent of your opportunities

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The Schmooze of The Voicegal

Ifbyphone , a Chicago-area startup that offers cloud-based telephony services, has announced the acquisition of Cloudvox , part of the company’s move to build on its open-source software business. Financial details were not disclosed.

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Ifbyphone, VoIP Apps Provider Buys Cloudvox

Heres something cool we started with a few years ago, IP phones. This may seem familiar to a lot of people but can I explain a scenario I came across frequently

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VOIP (Internet Telephones) – Dont lose potential Patients!

Don't Worry — Your Fingers Still Do The Walking When I first started voicing the prompts for Asterisk, I must confess to having absolutely no knowledge about VoIP whatsoever. I only knew that VoIP (Voice over Internet Protocol) — of which Asterisk was a shining example – is a technology which enables voice communications over IP networks, such as the internet or other packet-switched networks, rather than the traditional Public Switched Telphone Network (PSTN), typically used by the old, pioneer telcos.

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The Basics of VoIP

Posted by Website Introductions: Matthew Nickasch on his article on Computer World, is convinced the Portico TVA from Citel will one of the essential products in these days in which transitions from TDM(legacy) telephony to VoIP (Voice over IP) is being continuously done.

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TDM to VoIP Transition Solutions by Citel

SIP Trunks are supplied to your IP/PBX via the internet connection (PIPE) provided by your Internet Service Provider.  Since this pipe is typically the primary gateway between the wild west of the public internet and your organizations LAN you have a firewall in place to stop unauthorized access into your network.  VoIP/SIP is a more complicated protocol to implement than standard internet traffic. In most instances the current firewall in place will not allow SIP trunks to work.  5 minutes of research on the internet will let you know if your current firewall is “SIP Aware”.  If replacing the current firewalls proves necessary, contact your IP/PBX supplier and ask for a firewall that they have experience with.  This will save money because of the time necessary to learn a new product.  A phased approach to implementing your new SIP Trunks is advised in order to prevent any interruptions in service.  The following steps should insure a smooth transition: 1)  Order the SIP trunks from your existing ISP along with at least 20 extra DID Numbers.

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SIP and Your Firewall

As a professional voice talent who specializes in voicing all manner of telephone applications — and as someone who’s done it for awhile — I can confess to some of it being quite formulaic. Basically, what everyone wants is a warm greeting for their callers, simple instructions as to which department people should shuffle their calls, and perhaps a courteous after-hours greeting explaining when people can call back and start the whole process again. It becomes clear to me, though, that there are commonly heard aspects to automated phone systems which people hear all the time — and therefore, because they’re so familiar and widely heard — people are convinced they’re necessary in *their* systems…even when they just plain don’t make sense.

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Do We Really Need to Say That?

Quality of Service and VoIP –    Demystified Quality of Service (QoS) is the ability to provide the delivery of specific applications ahead of others over a routed IP network.  Examples of Applications are email, Customer Relationship Management Software (CRM), Voice (VoIP) and Video.  VoIP and Video are extremely time sensitive whereas most applications are not.  QoS is essential to providing Business Class VoIP services.  QoS networks are more expensive to deploy than non-QoS networks. QoS works by having a router recognize voice packets and routing them ahead of non-time sensitive data packets.  In some cases, network administrators may be concerned with the degradation of their overall network performance.  If properly engineered, end-users will see very little, if any, performance degradation of their data applications. Misconceptions: It is very common for a Network Engineer (MCSE) to equate quantity with QoS.  In other words “the voice conversation is only taking up 32K of my 1,544K circuit therefore I do not need QoS”.  Although the size of the pipe can “mask” the necessity for QoS in the short term, poor voice quality will ultimately rear its ugly head.

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Quality of Service and VoIP – Demystified

So I have passed thru the Seventies ( Nineteen seventies that is ) , the Eighties , the Nineties , the Noughties and now entering the Teens. That now brings us to the end of the first decade of the New Millenium In all these times seen some incredible changes taking place .

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Seventies, Eighties, Nineties , Noughties and now entering the Teens

VoIP, or Voice Over IP is seen as the future of telecommunications.  In the enterprise, it took hold about 5 years ago, and about 3 years ago it became the norm for any new phone system. In the highly controlled network environment of the office, the technology flourished and eventually became rock-solid by breakthroughs made by companies like Avaya, 3com and Cisco.

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The truth about avoiding the phone company with VoIP

In a few days the companies that spent $19.6 Billion for the 700MHz spectrum will have allowed a full year to pass without implementation or adherence to the the FCC “openness” and Carterfone (Carterphone). What is “Carterfone?” Back in the 60’s, a man by the name Thomas Carter created a device called the Carterfone. The Carterfone was a device that by design, allowed a person to be connected to a two-way radio at the base station serving a mobile radio system – kind of  like Motorola’s Direct Connect® where a voice control circuit in the Carterfone automatically switches on the radio transmitter when the telephone caller is speaking; when s/he stops speaking, the radio returns to a receiving condition.

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The 700-MHz Wireless Spectrum

Title: Directions to NHS bodies concerning the cost of telephone calls 2009 . Skinny: Regulations that came into force on the 21st December 2009 regarding telephone charges in the NHS

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Directions to NHS bodies concerning the cost of telephone calls 2009

Asterisk About one and a half years ago I listened to a Floss Weekly podcast about the open source telephony project Asterisk . Asterisk is an incredibly flexible and powerful piece of software. Many projects are using the software in very creative ways.

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Mobile Language Learning with Learnosity (Online Educa 2009)

Without a doubt, being ill — even with something as routine as the common cold or a basic case of the flu — is a serious setback in productivity and makes even the simplest tasks difficult. Feeling the pressures of work and the need to keep soldiering forward despite feeling misreable is common to almost everyone regardless of occupation; but for singers, newscasters, and those of us who make our living recording our own voice, having stuffed sinuses or a gravelly throat which alters our “sound” renders us absolutely unable to work

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Human Factors in Announcing

She set the standard for all of us in the IVR Voicing business — best known as the “Time Lady”; for recordings she made for Bell, and for voicing some of the earliest voice mail systems.

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The Original Telephone Lady

It was pretty early, and I was very groggy, but there was no mistaking it:  it was me on the phone. I was in Dallas, and scheduled a hotel wake-up call for 7:00 AM

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When "Automated Me" Comes Back to Haunt Me

Mobile phones have now been with us since the early 1980s. Once seen as an expensive (and rather weighty) luxury, they have increasingly become an essential part of every day life. The lure of being able to stay in touch whilst on the move has proven so compelling that half the world’s population now owns some kind of mobile phone.

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I Just Want A Mobile Phone That’s Easy To Use!